7 Quality

 

7Quality: Helping you Create Repeat Business

 

Training Solutions

More than 80 well designed and tested Training programs, based on the concept of “The Moment©” that will give your staff the Power to perform, and be the win…Read more→

 

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The Moment© Concept

Your Customer will decide whether to come back to you or not based on the Emotional Experience they have had in your company…Read more→

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The Framework

The success of our approach is based on the well integrated Framework. It is not training, it is more of a sensible integrated system that finally brings positive results…Read more→

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Mystery Shopping

Mystery Shopping in 7Quality™  is based on Customers Emotional Experience. Regular Standards are easier to audit, however Human feelings are critical in ensuring they will come back to you…Read more→

 

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The Momentor™

This is our smart and free (for our clients) Software to monitor Service and measure staff performance as it happens…Read more→

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Team Building by the Moment©

It is not only about having fun, it is more about building your company’s future and direction. It is more about setting up and agreeing where you are going, and how to get there…Read more→

 
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Add your Service Experience

Your Positive Moments in Service The idea here, is to share good service moments and build a database of all great plac...